order information
Shipping costs and delivery
shipping costs
The shipping costs will be clearly communicated to you in the shopping cart system and on the order page.
DHL / Deutsche Post
Delivery is by registered mail. The delivery time in Europe is usually 4-6 working days.
Standard shipping by registered mail is free of charge for orders valued at €60 or more.
For orders up to €59.99 we charge €5.98 for delivery within Europe, €8.95 worldwide, and for orders up to €24.99 the shipping costs are €9.95
DHL-EXPRESS NEXT DAY
DHL Express Next Day shipments are delivered the next day (Monday to Friday) after leaving our premises. Processing time 1 day.
- Germany , England, France, Holland, Belgium, Luxembourg 100 € to 300 € order value: 17.99 €, from 300 € order value free for you, up to 99.99 € order value: 24.99 €
- Austria, Italy, Denmark, Sweden, Finland, Ireland up to 400 € order value: 27.99 €, from 400 € order value: free for you
We do not deliver to packing stations.
payment methods
credit card
Mastercard, Visacard, Diners, American Express
Paypal
Pay via PayPal safely, easily and quickly: You can pay flexibly by direct debit, giropay, credit card or PayPal credit.
Klarna invoice purchase (30 days)
Pay with Klarna as invoice purchase (up to 4000 €, subject to availability & credit check)
Klarna Pay Now
When you pay with Klarna Sofort, you will be redirected to the Klarna website to complete your payment. First select your country and then select the bank that should make the transfer. Simply enter the BIC, BLZ or the name of your bank
Klarna Sofort
With KLARNA SOFORT transfer, paying online is easier than ever! You can conveniently use your familiar online banking details and are therefore on the safe side. Thanks to the transaction confirmation, the shop can process your order - faster than usual with advance payment - and send the goods immediately. If you choose the KLARNA SOFORT transfer payment method, you can look forward to prompt delivery!
You will receive all information such as our bank details, transfer amount and order number in your order confirmation via e-mail after you have sent the order. We deliver the goods after receipt of payment.
Please note that we reserve the goods for you for 5 days. If we have not received payment into our account by then, please understand that we will cancel the order you sent to us.
Our bank details are:
Germany: Deutsche Kreditbank, IBAN: DE30 1203 0000 1052 5709 40 BIC: BYLADEM1001
Risk-free shopping
You have the right to withdraw from this contract within thirty days after you have received the goods without giving any reason. To meet the deadline, it is sufficient to send the goods in good time.
You must meet the following requirements:
- The item must be returned undamaged, unworn, and properly packaged.
- The costs and shipping risk of the return are borne by the buyer.
- Once your order is delivered, you have 30 days to exchange or return the items. After this date, the purchase cannot be reversed and is definitively completed.
- In case of a return (cancellation of the purchase of 1 or more items), the amount to be refunded (excluding shipping costs) will be transferred to you.
Free gift wrapping
Our loving gift packaging for you included.
We package each piece of jewelry for you in one of the seasons
and lovingly wrapped gift packaging appropriate to the occasion
Also use our free gift delivery service